Intranets, Extranets


By Musa Aykac

CUSTOMER PORTAL - This is an extranet designed to offer services and information to a specific customer. Support, training, product specification documents, contracts, reports, updates etc are some examples of the things offered on the extranet for a specific client. This service makes all customers very happy and also provides cross selling and feedback opportunities.

Broad Benefits of Intranets/Extranets/Customer Portals
1. Increased Productivity: The intranet and extranet provides on the spot information when it is needed. Access can be gained with just a few clicks allowing employees to work at a faster pace and more efficiently.

2. Communication: The intranet and extranet provides a strong bridge for communication with all parties involved regardless of their location. This can include transmitting a company policy to working with another client.

3. Auditing: The intranet and extranet provides a perfect way to track all information transmitted along its network at each point. All details can be captured and if needed can be adjusted and also traced.

4. Operations



 
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