Negotiation Articles

Business » Communication » Negotiation | By Tristan Loo @ Thursday, 29th June 2006 @ 5:35 AM

The study of the communicative aspects of personal space and territory is called proxemics. Everyone is surrounded by an invisible zone of psychological comfort that follows us everywhere we travel. This protective bubble acts as a buffer zone against unwanted touching and attacks. Our comfort zone varies depending on who we are talking to and the situation that we are in. The amount of space that we use while interacting with others can play a significant factor in the type of interaction w... more...

Business » Communication » Negotiation | By Laurie Weiss @ Tuesday, 11th April 2006 @ 4:58 AM

When being polite and understanding gets you nowhere, you may be trying to cooperate with a bully. It simply won\'t work. You must start by giving him a reason to listen to you. \"He didn\'t refund my money. I\'ve called three times and actually spoke to him once, and he agreed that I was entitled to a refund. He explained that his bookkeeper was on vacation and told me she would issue the check when she returned. He has not respond to my emails at all since then and I... more...

Business » Communication » Negotiation | By Laurie Weiss @ Thursday, 16th February 2006 @ 9:04 AM

It's easy to break agreements. It is especially easy to blow off agreements when you feel overwhelmed and overworked. After all: You have way more work to do than time to do it in. You keep putting off important tasks in order to put out fires. You don't have the information you need to complete the task at hand. You have a large stack of business cards you collected while networking. You have no idea how to prioritize the multiple tasks you face every... more...

Business » Communication » Negotiation | By Mark Meshulam @ Wednesday, 1st February 2006 @ 9:30 PM

Much of business involves inducing people to do what we want them to do. Whether it is to sign a proposal, return a call, set up an appointment, provide information or pay a bill, we are constantly nudging. In business, to exist you must persist. But what happens if your nudgee is flat-out unresponsive? Can you still advance your agenda? In many cases you can. Execute a classical Poingo inversion, top it off with a half-gainer and a solid plant at the end, and you've got your ... more...

Business » Communication » Negotiation | By Roselind Hejl @ Saturday, 28th January 2006 @ 10:22 PM

Buyers of re-sale homes almost always have their homes inspected by a professional inspector. Buyers of new homes, however, often do not take this important step. There are several reasons for this: 1) The buyer is getting a brand new home, and thinks that the inspection is an unnecessary added cost. 2) The buyer feels that they are protected by the builder's one-year warranty for workmanship, plus extended structural warranty. 3) In many cases, the home is inspected b... more...

Business » Communication » Negotiation | By Saleem Rana @

When I was 15 years old, I found a book on body language. I purchased it because I wanted to read something on a train journey that I was taking that day. I read the book with some fascination. Later, during the day, I struck a conversation with an elderly Irish clergyman, in the dining car. He was amazed when I told him that I could tell what he was thinking and feeling. He challenged me. And for the next 15 minutes, I told him what his passing moods were. I laughed when he ... more...